Quality Guidelines for Online Courses

1. What does quality mean to me?

  • expectations are clear
  • course is flexible so that all learners can find relevance to their contexts
  • course is well organized, easy to follow, and each step builds on the one before it
  • technology is enhancing rather than impeding learning
  • instructor is facilitating learning and the learners are all engaged and taking an active part of learning and interacting with the materials
  • instructor is present and available to answer questions and support learners through different channels (email, discussion forums, phone or skype meetings)
  • resources and materials are easily accessed and easy to understand
  • learners leave the course with practical takeaways they can immediately use in their practice

2. What does quality mean to others?

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